Service Plan
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Discussion (5) ¬

  1. MrGBH

    Ugh, I always hate having to ask every single customer if they want any half-price choclate, especially when they come in every day just to buy a newspaper. I already know the answer, but I have to ask.

  2. JoanH

    When ringing, we have to ask every customer if they belong to our member’s program, and mention a benefit(discount) if they’re not. It’s sort of the equivalent of “You want fries with that?”

  3. MrGBH

    I thought you Americans had fries with everything?

  4. jup-reindeer

    Speaking of which…I had a first, the other day. While on the sales floor in transit from the curtesty desk to my department, I had a customer walk up and ask me “where do I go to sign up for a (company) credit card?”

    That’s one thing about retail that I hate…forcing those badgering questions about collecting personal information and the add ons of credit/warrenty. (Though, I do recommend credit as an alternative to the “I haven’t any cash for this, today” bit, anyhow. Because, I know darn well that “If you see it today, buy it today. As, there’s no guarantee that it’ll be here, tomorrow.” Oh, how many times have I had to deal with a customer that came back for the now sold out item…)

  5. dude1

    I hate badgering customers with the same chain of questions. Our system is set up to stop everything until we find out if they want the replacement plan or extended warranty. The credit apps I’ve received in past I didn’t even have to ask them about it. But I ask anyways because it’s my job.

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